Shipping policy

Shipping Policy

Thank you for shopping at [Your Store Name]. We specialize in 3C electronic products such as Bluetooth speakers, headphones, microphones, and children's cameras, and ship globally from our facilities in China. Please review the following shipping information carefully.

1. Order Processing

  • All orders are processed within 1-3 business days after payment confirmation (excluding weekends and holidays).
  • Since we operate without overseas warehouses, all products are shipped directly from China. You will receive a tracking number via email once your order is dispatched.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 15-25 business days (depending on destination country/region)
  • Express Shipping: 7-12 business days (available for select countries)

Note: Delivery times are estimates and may be affected by customs delays, public holidays, or extreme weather conditions. We cannot guarantee exact delivery dates.

3. Shipping Costs

  • Shipping fees are calculated based on the destination country, package weight, and selected shipping method. The exact cost will be displayed at checkout before payment.
  • We occasionally offer free standard shipping promotions for orders over a certain amount (details will be announced on our homepage).

4. Customs & Duties

  • International orders may be subject to import taxes, duties, and customs charges, which are the responsibility of the recipient.
  • These charges vary by country and are determined by local customs authorities. We recommend checking with your local customs office for specific regulations before placing an order.
  • We do not falsify customs declarations or mark items as "gifts" to avoid duties, as this violates international shipping regulations.

5. Tracking & Lost Packages

  • Once shipped, you can track your order using the provided tracking number on our website or the shipping carrier's platform.
  • If your package shows as delivered but you haven't received it, please check with your local postal service or neighbors first. Contact us within 7 days of the delivery date with your order number for further assistance.
  • For packages lost in transit (tracking shows no movement for 30+ days), we will either reship the item or issue a full refund after confirming the loss with the carrier.

6. Restrictions

  • We reserve the right to refuse shipping to countries where local regulations prohibit the import of certain 3C products.
  • Batteries and electronic devices may be subject to additional shipping restrictions by carriers. We ensure all shipments comply with IATA and local transport regulations.

7. Contact Us

For shipping-related inquiries, please contact our customer service team at [your email] with your order number. We typically respond within 24 business hours.

Last updated: [09/2025]